North Parade Medical Centre |
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BBC | Health News
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HOW DO I... OBTAIN TELEPHONE ADVICE? If you need to speak to a doctor, the best times to phone are between 10.00am - 12.30pm and 2.00pm - 3.00pm. After 3.00pm the GP will only accept or return your call if it is urgent and needs to be dealt with that day. HOW DO I... MAKE AN APPOINTMENT? Lunchtime - Monday to Friday (12.30 - 2.00pm)  HOW DO I... OBTAIN A HOME VISIT? Please make every effort to attend the surgery if possible. If you feel unable to attend the surgery, please let us know by contacting the surgery before 10.00am if possible. The receptionist will take brief details. A doctor may then speak to you to give advice on immediate treatment and/or to ask for more details, and thereby decide on appropriate management. Please do not abuse this service: it is reserved for housebound patients and in cases of medical emergency. HOW DO I... OBTAIN TEST RESULTS? Results of blood and urine tests are available by phoning the dedicated RESULTS LINE Monday to Friday 12 noon - 1.00pm. Tel: 028 9069 4946. The results of these tests are entered on the practice computer system and an appropriate message is left by the doctor for the patient. Patients are expected to telephone for the result of tests. Please do this even if you are seeing the doctor again shortly and you would normally be happy to wait for your results until then. This will help us greatly to reduce unnecessary administration. To ensure confidentiality, results will only be given to the patient to whom the result relates. Results for children (under 18) may be given to a parent or guardian. |
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