The Appointment System
This has been designed to give patients the
choice and variety of appointment options.
All surgeries are by appointment.
Appointments can be made through our receptionists by calling at
the surgery, by telephone or online via Emis Access .
Booked appointments are available as follows:
| Morning booked appointments: |
9:10 to 10:40 |
| Afternoon booked appointments: |
2:10 to 3:10
4:00 to 4:50 |
In addition "Urgent" face to face and telephone appointments
will be available on the day.
GP’s will also be available 12 to 12:30 and 3:30 to 4:00 for general telephone
advice. To enable us to operate this system patient calls will be strictly limited
to these times and GP’s will be unable to return calls to patients.
Patients
should note that appointment times are limited to 10 minutes only to enable GP’s
to run to time. Please make one appointment per person to be seen.
If you cannot attend your appointment, please let us know so that we can allocate
it to someone else.
We kindly ask that you telephone the surgery to book an appointment
rather that turn up without an appointment and request to be seen.
Appointments & prescriptions
online

EMERGENCIES OUTSIDE SURGERY OPENING HOURS:
Lunchtime - Monday to Friday (12.30 - 2.00pm)
Ring the surgery and you will be given a number to call and speak to a doctor on call for emergencies only.
Evenings / Nights, Weekends and Bank holidays:
Emergency cover during these hours is provided by the South & East
Belfast Out-of-hours service based at Foster Green Hospital (telephone - 028
9079 6220). The Eastern Health and Social Services Board is responsible for commissioning
this service.
DISABLED
ACCESS
Suitable access is available for wheelchair users and disabled
persons. If you require to be seen by a doctor on the ground floor
please try and let the reception know at the time of booking your
appointment.